Frequently Asked Questions

Do you ship overseas?

We ship all over the World to over 200+ countries. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my order?

Each order is tracked and insured for your peace of mind. Processing usually takes 1-2 business days, after which you’ll receive an email with your tracking number.

Estimated delivery times are as follows:

• 6-12 days within the UK & Europe

• 6-12 days in the USA

• 6-12 days in Australia & New Zealand


Once your order arrives, you have a 14-day window to initiate a return. Your satisfaction is our top priority.

How can I track my order?

parcelpanel app

Can I return my order?

Yes, absolutely! We offer refunds for purchases made within 14 days of delivery.

If you’re not completely satisfied with your order, please contact our customer support team to initiate the refund process.

You only have to bare the return label.

Need more help? Our support team is here for you.

  • FREE SHIPPING

    Free shipping & easy returns

  • SAFE PAYMENTS

    We offer secured payment methods including credit cards, paypal and more.

  • CUSTOMER SUPPORT

    Our customer support team is available from Monday till Friday from 9am - 6pm

1 of 3